Where do you ship from?

We collaborate with trusted manufacturers worldwide. Orders may ship from countries such as China, Vietnam, or India, and are handled by carriers like USPS to ensure safe delivery.

When will my order ship?

After your payment is authorized and verified, we begin processing your order. All items are custom-made and handcrafted to the highest quality standards. This process typically takes 3–7 business days, with most orders leaving the

How long will delivery take?

For U.S. customers, shipping usually takes 7–15 business days from the date of shipment. For other locations, delivery may take 7–20 business days. Please note that during high order volumes, shipments may be delayed by a few days.

warehouse within 5 days.

What is your return & exchange policy?

• Returns: Accepted for damaged or defective items within 7 days of delivery.

• Exchanges: Accepted for size or color issues within 7 days of delivery.

• Cancellations: Accepted within 6 hours after payment.
  Shipping fees are non-refundable.

Please refer to our Return & Refund Policy for full details.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and PayPal.

Why is my order delayed?

Due to health and safety measures for our fulfillment team, some orders may experience a 3–7 day delay. We appreciate your patience.

If you need further assistance or have other questions, please contact us via email: support@kickzlux.com.